Frequently Asked Questions
Everything you need to know about your OOFOS experience.
What is the secret behind OOFOS recovery technology?
Every pair of OOFOS is made with our proprietary OOfoam technology, which absorbs 37% more impact than traditional footwear foam, reducing stress on your feet, knees, and lower back.
How do I find the right size for me?
OOFOS are available in whole sizes. If you are a half size, we generally recommend sizing up for women and sizing down for men to ensure the most comfortable fit for recovery.
What is your return and exchange policy?
We offer a 30-day trial period. If you aren't completely satisfied with your purchase, you can return or exchange your items within 30 days of the delivery date, provided they are in like-new condition.
How should I clean my OOFOS?
OOFOS are machine washable! Simply wash them on a cold cycle with mild detergent, or wipe them down with soap and water. Always air dry them in the shade; avoid high heat or direct sunlight.
Do OOFOS come with a warranty?
Yes, all OOFOS footwear is covered by a 6-month limited warranty against manufacturer defects in materials or workmanship from the date of purchase.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.